FAQ’s
Frequently Asked Questions
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1. What makes BCAT different from other logistics companies?
Provide the pickup/delivery ZIP codes, vehicle year/make/model, condition, and whether you prefer open or enclosed transport.
2. Do you offer same-day or expedited pickup?
Yes. If we have an asset in range, we can often pick up the same day. If not, we tap into our trusted carrier network to get a truck moving immediately.
3. Can BCAT handle both freight and auto shipping?
Yes — we operate full freight services plus a dedicated auto-transport division. If it rolls, ships, stacks, or pallets — we handle it.
4. Can you move more than one vehicle at a time?
Absolutely. We handle single-vehicle transport, multi-unit family moves, dealership loads, auction purchases, and commercial fleet relocations.
5. What types of vehicle transport trailers do you use?
We operate open car haulers, enclosed carriers, hotshots, and equipment suited for sedans, SUVs, trucks, motorcycles, and specialty vehicles.
6. Do you offer enclosed auto shipping for luxury or classic cars?
Yes. Enclosed carriers protect high-value, exotic, and collector vehicles from weather, debris, and visibility during transport.
7. Can you ship a non-running or damaged vehicle?
Yes. Just tell us the condition—whether it starts, rolls, steers, or needs winching—so we can assign the right equipment.
8. How do I track my vehicle while it’s in transit?
We provide updates through GPS tools, driver check-ins, and direct communication so you always know the vehicle’s progress.
9. What areas do you ship vehicles to and from?
We serve the entire U.S., with strong coverage in the Midwest, Chicago, Wisconsin, and high-demand nationwide auto shipping lanes.
10. Do weather or seasons affect auto shipping times?
Yes. Winter storms, peak snowbird season, and high-traffic periods can impact timing, but we keep you informed every step of the way.
11. How far in advance should I schedule my vehicle shipment?
Earlier is better, but we also excel at last-minute and expedited auto shipping when timing is critical.
12. Can you pick up or deliver my car at a residential address?
Yes—as long as the truck has safe access. If the street is too narrow, we coordinate a nearby meeting point.
13. Do I need to be present when the vehicle is picked up or delivered?
Yes—as long as the truck has safe access. If the street is too narrow, we coordinate a nearby meeting point.
14. How do you ensure the carrier transporting my vehicle is insured?
We only use carriers that meet strict insurance and DOT compliance requirements, and we verify every policy before assigning the load.
15. Can I ship personal belongings in my vehicle?
We strongly recommend removing them. Most carrier insurance does not cover personal items, and excess weight can delay transport.
16. Do you offer auto transport for dealerships and auctions?
Yes. We regularly move auction purchases, trade-ins, dealer inventory, and multi-unit commercial auto moves.
17. How do I get the most accurate auto shipping quote?
Provide the pickup/delivery ZIP codes, vehicle year/make/model, condition, and whether you prefer open or enclosed transport.
18. What payment methods do you accept for auto shipping?
We accept credit cards, ACH, bank transfers, and business billing for approved commercial clients.
19. What if my delivery location can’t accommodate a large car hauler?
No problem—we can meet at a nearby open area like a parking lot or wide street that’s safe for loading/unloading.
20. Do you ship motorcycles, ATVs, or specialty vehicles?
Yes. We can transport motorcycles, powersports vehicles, lifted trucks, low-clearance cars, and specialty builds with appropriate equipment.